At James Dixon, Swiss made is more than just a label - it's a mark of uncompromising quality, exceptional craftsmanship, and social responsibility. All our products are meticulously designed, developed, and proudly made in Switzerland, ensuring the highest standards are met at every step.

In collaboration with our trusted suppliers we meticulously source the finest materials and components. This enables us to deliver products of unparalleled quality and reliability, each reflecting the rich heritage of Swiss craftsmanship.

But Swiss made at James Dixon goes beyond craftsmanship. We believe in making a positive impact on the communities we serve. By partnering with social institutions, we actively support local communities and create opportunities for individuals facing employment barriers. We call it Swiss made +, where our commitment to exceptional products aligns with our dedication to social empowerment.

When you choose a Swiss made product from James Dixon, you can trust that you're not only getting a superior product but also contributing to a greater cause. Experience the fusion of meticulous design, top-notch quality, and social impact with Swiss made + at James Dixon.

No, unfortunately not. However, we look forward to your online order and will process it immediately.

Please return it to us so that we can cancel your order.

We grant a right of return of 14 days, if the items are returned unused, in perfect condition and come along with the original packages. If you would like to return an item, please send it to us with the packing slip that contains also our address. Returns are borne by the customers.

For another product, we kindly ask you to place a new order.

Yes. Overnight express orders cost CHF 16 and are available only in Switzerland and in the Principality of Liechtenstein. However, since we send all orders by A-Priority Mail, the express delivery is usually not faster. Please notice that express orders - as well as all other orders - are executed during business hours from Mondays till Friday.

Please contact us so that we can take care of it immediately.

Yes, we grant a 2-year warranty on our products, starting from the date of purchase (please keep your receipt). Our warranty excludes natural wear and tear and improper handling.